When This Is the Right Engagement
You have a solid practice with good clinical outcomes, but operational execution is inconsistent. Priorities shift, cash flow is unpredictable, and your team is stretched. You need someone to run the operating system week by week.
Priorities keep changing and nothing sticks
Cash feels unpredictable even when volume is stable
A/R aging and denials are drifting
Access, phone queues, and intake friction are straining the team
Vendor initiatives are stalled due to weak business rules and follow-through
What We Do (Weekly Cadence + Execution)
Run a weekly operating cadence with leadership
Maintain a KPI scorecard and turn it into decisions
Lead 90-day execution cycles with owners and dates
Remove bottlenecks in access, intake, authorizations, and revenue cycle
Coordinate vendors and internal owners
What You Get
Weekly KPI scorecard (10 to 15 KPIs)
Weekly leadership huddle agenda and decision log
Priority backlog with owners, dates, and progress tracking
Standard work for selected workflows
Monthly owner operating review with next 30-day priorities
Engagement Levels
Advisory Light
Monthly operating review and KPI review
Fractional COO
Weekly cadence plus priority execution support
Embedded Fractional COO
Weekly cadence plus deeper leadership integration and change management
What This Is Not
This is not a substitute for clinical leadership. We run the operational side of the house so your physicians can focus on what they do best: delivering excellent patient care.